For Ian McMichael (1971–1978), some of the most vivid memories of his school days are also the simplest. A cold winter day, a warm sausage roll from the tuck shop, and generous helpings of tomato sauce capture the comfort and camaraderie of those early years. It is a small but telling snapshot of a school experience grounded in connection, belonging, and shared moments.

Beginning at Scots as a Form One student, it was the people who made a lasting impression. Teacher Sue Galbraith stood out for her kindness and empathy – qualities that left a meaningful mark at a formative time. That early example of care and understanding would later echo in a career built on relationships and service. Academically, a strong interest in science subjects, alongside Geography and English, helped shape a lifelong direction. Inspiring teachers opened up new ways of thinking and sparked curiosity about the wider world. Chemistry and Biology, in particular, became central to future ambitions, laying the groundwork for a career in pharmacy.

Outside the classroom, involvement in the school production during Ian’s final year remains a highlight. It was an opportunity to step outside academic pursuits, build confidence, and be part of a collaborative creative experience – one that still stands as a defining memory.

After leaving Scots College, a clear sense of purpose emerged. With a natural aptitude for science and a desire to apply it in a meaningful profession, pharmacy was his chosen path. That decision led to a remarkable career spanning more than four decades.

Over 45 years as a pharmacist – including nearly 40 years as a pharmacy owner – Ian established and developed four pharmacies in and around Hamilton, transforming them into award-winning businesses. Yet, it was never retail that drove the work. Instead, the focus remained firmly on professional services and innovation in healthcare delivery. Throughout a career marked by constant change in the health sector, the challenge was not just to keep up, but to lead. Significant effort went into re-engineering pharmacy services to better meet community needs.

This forward-thinking approach helped shape new models of care and contributed to meaningful changes in healthcare in New Zealand. Among many achievements, one stands out: becoming the first pharmacist vaccinator in New Zealand – an innovation that helped expand the role of pharmacists and improve access to healthcare. In recognition of such contributions, Ian was recently awarded the prestigious PSNZ Gold Medal, the highest honour from the Pharmaceutical Society of New Zealand.

The journey was not without its challenges. Gaining entry to pharmacy school proved an early hurdle – initially placed 13th on the waiting list, perseverance paid off with eventual acceptance. Later challenges came in navigating the evolving healthcare landscape and constantly adapting pharmacy services to remain relevant and effective. Each obstacle was met with patience, determination, and a willingness to innovate.

Today, although officially retired, there is no slowing down. In addition to ongoing board roles, Ian has continued his involvement in improving healthcare delivery in rural communities, particularly in organising services around local pharmacies. Community contribution extends further, with one particularly meaningful project being the successful renaming of Von Tempsky Street to Puutikitiki Street in Hamilton, an initiative rooted in respect and local identity.

Reflecting on the journey, success is no longer defined by titles or achievements, but by relationships. The connections formed over time – with family, colleagues, and community – are what matter most. As a father of four successful children, this sense of fulfilment extends well
beyond professional life.

Looking back, there are lessons that stand out. At school, it would have been helpful to know that setbacks and criticism are inevitable, but should never distract from a greater purpose. Persistence, perspective, and resilience are essential.

Above all, the values instilled during those school years remain constant: honesty, integrity, and always striving to do one’s best. As captured in the enduring phrase, “To thine own self be true,” these principles continue to guide both life and work.